Altra Guarantee

At, we want to ensure you have not only the best running experience, but also the best online purchasing experience. That's why we promise a 30-day satisfaction guarantee on all of our products. If you are not completely satisfied with your new product within the first 30 days after purchase, we will refund, replace, or exchange your purchase, including unworn and worn or defective items, free of charge–no questions asked.

In addition, we offer free shipping for all orders that ship anywhere within the contiguous United States*. To receive free shipping, simply proceed with your purchase as usual. No minimum purchase required.

Exchanges and returns are available to US based customers only, we are not able to process exchanges or returns on International orders.

*Altra currently cannot ship to Alaska or Hawaii at this time. We apologize for any inconvenience this may cause.